1. Introduction
This Privacy Policy explains how Easi Technology Software and Services Limited collects, uses, and protects your personal information when you use the TravelPassNG app.
2. Information We Collect
- Personal Information: Name, email address, phone number, and payment information for ticket purchases.
- Usage Information: Data on how you use the app, including interaction with features and services.
- Location Information: Geolocation data to facilitate transportation service offerings/features.
3. How We Use Your Information
- Service Delivery: To process ticket purchases, provide transportation services, and validate tickets.
- App Improvement: To analyze usage patterns and improve app functionality.
- Communication: To send notifications, updates, and marketing communications (with your consent).
4 Data Sharing and Privacy Commitment
We do not sell or rent your personal information to third parties. Your data may be shared only when necessary—such as with our payment processors for transaction-related services—and any transfers to transport operators will happen exclusively with your informed consent. Should any request arise for your details, we will notify you immediately and ensure you fully understand who is accessing your data and why. At Easi Technology Software and Services, safeguarding your information remains our top priority, supported by a near-constant (99.9%) uptime guarantee.
5. Data Security
We implement security measures to protect your data from unauthorized access and use. However, no method of transmission over the Internet is completely secure.
6. Data Retention
We retain your personal information for as long as necessary to provide services and fulfill legal obligations.
7. User Rights
- Access and Correction: You can access and update your personal information through your account settings.
- Account Deletion: Users can delete their accounts and personal data by contacting us at support@travelpassng.com or by clicking delete my account with the app
8. Changes to this Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes through the app.
9. Contact Information
For privacy-related inquiries, please contact us at support@travelpassng.com